EMERGENCY CARE CONTACTS
In times of physical and mental health emergencies, knowing who to reach out to can be a matter of utmost importance. It is crucial for everyone, including members of the queer community, to have a clear understanding of the resources available to them during these critical moments. Whether it's a sudden physical injury or a mental health crisis, having the knowledge and awareness to reach out to the appropriate professionals can save lives and provide the necessary support. It is through this understanding and preparedness that we can ensure timely and effective interventions, access to emergency services, and compassionate care for those in need. By empowering ourselves and our community with this knowledge, we reinforce the value of prioritizing our well-being and creating a safer, more resilient environment for all individuals, regardless of their gender identity or sexual orientation.
General Emergency Contacts
Most larger hospitals have Accident and Emergency Services.
Look for signs for ‘Spoedeisende Hulp’, or ‘SEH’.
SEH
Hagaziekenhuis
+31 (0) 70 210 20 60
​Charlotte Jacobslaan 10
2545 AB, The Hague
SEH HMC Westeinde
+31 (0) 70 346 96 69
Westeinde 150
2512HH, The Hague
SEH
LUMC
+31 (0) 71 526 91 11
Piet Paaltjenspad
2333 ZA, Leiden
Urgent Situation Outside Office Hours
If there is an urgent situation outside office hours and you require immediate assistance from a doctor you can contact the ‘out-of-hours doctor’s post’ (in Dutch called "Huisartsenpost"). By ‘urgent situation’ it means serious medical complaints, illness or injury for which treatment cannot be delayed.
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Out-of-hours doctor’s post in The Hague – tel: 070 346 96 69
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Out-of-hours doctor’s post in Leiden – tel: 0900 513 80 39
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The "Huisartsenpost" is for emergency cases only and is more expensive than a regular visit to a GP/family doctor during weekly consulting hours. Needless to say, your health insurance will only reimburse you if it was indeed an emergency.
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Upon calling the "Huisartsenpost" you will first speak to an assistant who will ask you a number of questions to assess the urgency of the situation and the type of assistance you require. The assistant will decide if a visit to the "Huisartsenpost" is necessary and let you know at what time you should come.
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Be aware that this initial telephone assessment is not free of charge. If you do not have a European Health Insurance card (EHIC) you will receive a bill for this service.
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If you have an EHIC, remember to take it along with you to your appointment, you will be asked to pay for your visit. You can ask for reimbursement.
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If you do not have an EHIC you will also be asked to pay for your visit. You can request reimbursement for the cost of your visit and telephone assessment from your health insurance company.
Mental Health Emergency Contacts
Suicidal Thoughts
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From a Dutch phone: call 113
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From a non-Dutch phone: www.suicidestop.com/call_a_hotline.html
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Chat online via 113.nl (click on ‘Chatten’) or your country's online chat service: www.suicidestop.com/suicide_prevention_chat_online.html
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You can also call your GP and ask to be connected to the emergency line
Sexual Assault
Sexual Assault Center. Call 0031800-0188, open 24 hours a day. Everything is completely confidential and they can help you with STD testing and help you report the crime to the police if you want.
You can also go to your GP or the GGD if this is more comfortable for you.